Complaints & Grievances (HECC-ODA)  

For complaints and grievances, students may also contact the Higher Education Coordinating Commission, 4335 25th Street, S.E., Salem, Oregon, 97302, or by sending an email to complaints@hecc.oregon.gov

Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint. Students may contact the Higher Education Coordinating Commission, 3225 25th St. SE, Salem, OR 97302 or by sending an email to complaints@hecc.oregon.gov. Students may also access the HECC-ODA complaints web page at https://www.oregon.gov/highered/about/Pages/complaints.aspx